López, A., Hernández, A., VELAZQUEZ, K., Torres, V., Noriega, S., & Olivares Fong, L. d. C. (2020). Determination of the Critical Success Factors (CSF) in the implementation of Six Sigma (SS) and its sustainable benefits: Content validity and internal consistency of the measurement instrument. IGI Global.

López, Aida, Andrés Hernández, KARLA VELAZQUEZ, Vianey Torres, Salvador Noriega, and Luz del Consuelo Olivares Fong. Determination of the Critical Success Factors (CSF) in the Implementation of Six Sigma (SS) and Its Sustainable Benefits: Content Validity and Internal Consistency of the Measurement Instrument. IGI Global, 2020.

López, Aida, et al. Determination of the Critical Success Factors (CSF) in the Implementation of Six Sigma (SS) and Its Sustainable Benefits: Content Validity and Internal Consistency of the Measurement Instrument. IGI Global, 2020.