Determination of the Critical Success Factors (CSF) in the implementation of Six Sigma (SS) and its sustainable benefits: Content validity and internal consistency of the measurement instrument.

Currently, organizations seek to position themselves in the market as the most competitive and profitable in their branch, through the continuous improvement of their processes, products, and/or services, applying various techniques, tools, and methodologies. Particularly in this chapter, focus on...

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Bibliographic Details
Main Author: López, Aida
Other Authors: Hernández, Andrés, VELAZQUEZ, KARLA, Torres, Vianey, Noriega, Salvador, Olivares Fong, Luz del Consuelo
Format: Capítulo de libro
Published: IGI Global 2020
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