Lean-Sigma for product improvement using the VoC for enhancing the product competitiveness
Managers are using metrics such as productivity, quality, and low costs, to reach their objectives and keep companies success; however, customer expectations in the twenty-first century are not only including deliveries on time, good quality, and low costs; but they are also looking for values such...
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| Natura: | Capítulo de libro |
| Lingua: | English |
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Springer
2019
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| Accesso online: | https://doi.org/10.1007/978-981-13-6476-1_5 https://link.springer.com/chapter/10.1007/978-981-13-6476-1_5 |
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