Predicting airline customer satisfaction using k-nn ensemble regression models
Customer satisfaction questionnaires are a rich and strong source of information for companies to seek loyalty, customer and client retention, opti- mize resources, and repurchase products. Several advanced machine learning and statistical models have been employed to estimate the customer satisfact...
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| Otros Autores: | , , , |
| Formato: | Artículo |
| Lenguaje: | en_US |
| Publicado: |
2019
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| Materias: | |
| Acceso en línea: | https://www.rcs.cic.ipn.mx/2019_148_6/Predicting%20Airline%20Customer%20Satisfaction%20using%20k-nn%20Ensemble%20Regression%20Models.pdf |
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