Application of structural equation modelling to analyse the impacts of logistics services on risk perception, agility and customer service level

Logistics services of manufacturing enterprises help to improve transport, delivery of materials and finished products. This paper presents a causal model to identify the influence that has the availability of logistics services on the risk perception, on agility and on customer service level of man...

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Detalhes bibliográficos
Autor principal: Avelar, Liliana
Outros Autores: García-Alcaraz, Jorge Luis, Maldonado-Macías, Aide, mejia, jose
Formato: Artículo
Idioma:English
Publicado em: 2018
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Acesso em linha:https://doi.org/10.14743/apem2018.2.283
http://apem-journal.org/Archives/2018/APEM13-2_179-192.pdf
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