Application of structural equation modelling to analyse the impacts of logistics services on risk perception, agility and customer service level
Logistics services of manufacturing enterprises help to improve transport, delivery of materials and finished products. This paper presents a causal model to identify the influence that has the availability of logistics services on the risk perception, on agility and on customer service level of man...
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Main Author: | Avelar, Liliana |
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Other Authors: | García-Alcaraz, Jorge Luis, Maldonado-Macías, Aide, mejia, jose |
Format: | Artículo |
Language: | English |
Published: |
2018
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Subjects: | |
Online Access: | https://doi.org/10.14743/apem2018.2.283 http://apem-journal.org/Archives/2018/APEM13-2_179-192.pdf |
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