Application of structural equation modelling to analyse the impacts of logistics services on risk perception, agility and customer service level

Application of structural equation modelling to analyse the impacts of logistics services on risk perception, agility and customer service level

Logistics services of manufacturing enterprises help to improve transport, delivery of materials and finished products. This paper presents a causal model to identify the influence that has the availability of logistics services on the risk perception, on agility and on customer service level of man...

पूर्ण विवरण

में बचाया:
ग्रंथसूची विवरण
मुख्य लेखक: Avelar, Liliana
अन्य लेखक: García-Alcaraz, Jorge Luis, Maldonado-Macías, Aide, mejia, jose
स्वरूप: Artículo
भाषा:English
प्रकाशित: 2018
विषय:
Logistics services
Perception risk
Customer service
Agility
Supply chain
Research Subject Categories::SOCIAL SCIENCES::Business and economics
Research Subject Categories::TECHNOLOGY::Industrial engineering and economy::Industrial organisation, administration and economics
info:eu-repo/classification/cti/5
ऑनलाइन पहुंच:https://doi.org/10.14743/apem2018.2.283
http://apem-journal.org/Archives/2018/APEM13-2_179-192.pdf
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