Determination of Burnout Syndrome among Middle and Senior Managers in Manufacturing Industry in Ciudad Juarez
Burnout syndromeis caused by chronic job stress and it is considered one of the main professional diseases of XXI Century.In developing countries like Mexico, occupations asmiddle and senior manager positionshave not been sufficiently explored on this topic, especially in the industrial manufactur...
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| Main Authors: | , , , , |
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| Format: | Artículo |
| Language: | eng |
| Published: |
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2017
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| Subjects: | |
| Online Access: | http://hdl.handle.net/20.500.11961/2733 |
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| Summary: | Burnout syndromeis caused by chronic job stress and it is considered one of the main professional diseases of XXI Century.In
developing countries like Mexico, occupations asmiddle and senior manager positionshave not been sufficiently explored on this
topic, especially in the industrial manufacturing sector.These personnel are fundamental for the growth of industries and usually
must respond to high work demands, such as: short time decision making processes, extended working hours, personnel
organization, production difficulties, among others. A sample of 361 participants was conformed; 34 were senior managers and
327middle managers fromseveral departments.The Maslach Burnout Inventory General-Survey (MBI-GS) was applied in six
manufacturing companies in Ciudad Juarez.The Burnoutwas determined by grades and levels. Percentiles 33.3 and 66.6 were
used as cut off pointsfor each dimension: Emotional Exhaustion, Cynicism and Professional Effectiveness,five levels of Burnout
were determined as none, low, middle, fairly and extreme. Results indicate a middlegrade of Burnout for all three dimensions
among senior and middle managers. By levels,46.26% presents fairly and extreme level, 15.51% have a middle level and 38.23
% presents none or low levels of Burnout. In conclusion, it is recommended that manufacturing industries take preventive actions
that contribute to physical and mental health of their key workers. |
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